Vanelton Media doesn't offer official support in some regions, for diplomatic reasons, local laws, or other reasons that conflict with our own policies.
If you're located in one of these regions, here's what to expect:
- Initially, nothing happens. We won't proactively ban accounts simply for being in an unsupported region.
- However, we won't respond to support requests coming from residents of these regions.
- We also won't provide legal information to the local jurisdictions of these regions.
In practice, this means you may be able to use Vanelton Media products, but you shouldn't rely on customer support, refunds, or legal correspondence being available to you. If your situation changes, reach out through the usual channels and our team will let you know if anything applies differently to your case.